Mohamed Samir Makled

Email: makledm87@gmail.com | Phone: +97477270078 | Location: Doha, Qatar | LinkedIn Profile

Summary

Dynamic and results-driven Account Technology Strategist with over 14 years of experience delivering innovative IoT and AI solutions across various sectors including Smart Cities, Healthcare, and Logistics. Proven track record in driving digital transformation, aligning technology with business goals, and managing mega projects. Adept at fostering client relationships, defining technology roadmaps, and leading cross-functional teams to ensure successful solution delivery. Expertise in translating complex technological advancements into scalable, cost-effective solutions tailored to meet diverse client needs.

Professional Experience

Technology Operations Manager - Qatar Mobility Innovation Center "QMIC"

Feb 2021 - Present

  • Strategic Product Management: Led the end-to-end lifecycle of IoT and AI solutions, aligning product strategy with business objectives and market trends.
  • Business & Technology Alignment: Partnered with C-level executives and key stakeholders to define and execute technology roadmaps, ensuring measurable business value.
  • Solution Architecture: Developed scalable IoT architectures to drive customer-centric solutions for sectors like Smart Cities, Traffic Management, and Environment.
  • Client Engagement & Pre-Sales: Served as the technical advisor during pre-sales phases, aligning product solutions with client needs to ensure seamless delivery, and providing technical support during these phases.
  • Performance Monitoring: Implemented performance tracking systems to optimize deployments and ensure maximum efficiency.

Devices & Field Services Team Lead - Qatar Mobility Innovation Center "QMIC"

Dec 2018 - Feb 2021

  • Executed QA/QC for hardware and firmware of IoT and embedded devices, including AI, Telematics, V2x Traffic Devices, Mobile CCTV, AQM Stations, and Meteorological Stations.
  • Developed and analyzed communication protocols for IoT devices.
  • Analyzed and debugged issues related to IoT devices, ensuring efficient troubleshooting and system reliability.
  • Built prototype devices using commercial and research boards such as Lora, Waspmote, ESP, DIGI, Arduino, and Raspberry Pi.
  • Led the Field Services team to ensure proper maintenance of IoT network stability, minimizing downtime and ensuring continuous operation.

Senior Quality and Technical Support Specialist - Qatar Mobility Innovation Center "QMIC"

Mar 2011 - Dec 2018

  • Developed test plans based on functional specifications and business requirements, preparing comprehensive test scenarios, scripts, and cases.
  • Provided second-level customer support and troubleshooting for national mega-projects.
  • Conducted unit, regression, functional, and performance tests using HP QC, QTP, LoadRunner, Selenium, and JUnit.
  • Monitored and resolved customer issues with prompt responses.

Java Developer - Qatar Mobility Innovation Center "QMIC"

Oct 2010 - Mar 2011

  • Developed communication protocols for the MASARAK platform (Intelligent Traffic System) and implemented packet filtration mechanisms.

Education

Bachelor of Computer Science – Faculty of Computers and Informatics, Zagazig University, Egypt

2004 - 2009

Skills

Certifications

Accomplishments

Nominated as Expert Innovation Tester for Star of Science TV Show (2021)

Nominated as Judge for the Qatar National Scratch Coding Competition (2018)

Awarded 3rd Place in Microsoft Imagine Cup 2009 (Egypt)

Contributed to air pollution research published by Weill Cornell Medicine in Qatar.